Got questions?

You can browse our inventory online and submit a request for the equipment you need. We will confirm availability and give you a quote, if you're interested and willing to move foward a contract and invoice will be sent, carefully read your contract, fill it out, email it back & we will review your contract before moving forward with your deposit, Upon approval your deposit will be required to finalize the booking, once received we will return our contract signed along with confirmation of your booking and a receipt will be sent to you via email to confirm your deposit payment for your records, and ta-da! You're booked!

We are based in La Grange KY! 

Unfortunately no, only us at Love Stories are authorized to deliver/pick-up, set-up and breakdown, our walls and arches may be heavy and if improperly installed it may cause harm to yourself or others also this prevents damages to our rentals, therefore it will not be an option.

Yes, we require a 40% deposit to hold your rental reservation. The remaining balance is due 2 weeks prior to your event.

Absolutely! And we encourage it! The pictures just can't make them justice they are definitely a must see in person, we can schedule a date and time frame at your earliest convenience, weekends work best for us as long as we don't have events to go to!

Yes, we currently offer a few bundles that can save you money compared to renting items individually. More coming as we grow! Check them out on our "Rental Bundles" tab!

Yes, we do! Giving back to our military families is something we hold close to our hearts , especially since we have a loved one in the service, too! Consider this our little way of saying ✨GRACIAS!✨ for all that you do. Reach out to us, and we’ll make sure you get the details on how to apply your discount. We can’t wait to be part of your special event! 🇺🇸✨

Yes, we are fully insured! We’ve got everything covered so you (and your venue!) can feel totally at ease. If your venue needs a certificate of insurance (COI) , just let us know! We are happy to provide one upon request ☺️

We will always try to accommodate all of our clients with any changes needed as long as it's duable and available, if any changes must be done an updated contract will be necessary.

Yes, all of our rentals include an all white glove service, meaning, delivery/pick-up, set up & breakdown, within 30 miles from us anything over that a delivery fee will apply. Email us for a quote!

Yes! We deliver/pick-up, set-up and breakdown the day of your event.

We don't expect them at all, they are appreciated if you so feel like it! And we thank you! But a good review is worth gold to us! 

We recommend saving your date as soon as possible to ensure availability, especially during peak season. However, we can often accommodate last-minute requests as long as the rental dates are available.